Frequently Asked
Questions
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What is Premier Magazines by Restaurant.com? keyboard_arrow_rightPremier Magazines by Restaurant.com rewards consumers and employees like you for their loyalty to our partners with magazine gift codes redeemable at our website for a host of magazine brands.
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I received a magazine different than what I had selected when I redeemed my gift code. Why? keyboard_arrow_rightMagazines are valid while supplies last and quantities are limited. While we do our best to ensure you receive the magazine you asked for, there are instances where we may process your subscription for a magazine of similar content. If you are unhappy with the replacement you received, please contact us.
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Help! My gift code isn't working. keyboard_arrow_rightIf you are having trouble redeeming your gift code or you are receiving an error message, please contact us. Please be sure to have your gift code, full name and mailing address handy.
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Does my gift code expire? keyboard_arrow_rightYes, your gift code will expire. Your expiration date is listed at the bottom of the redemption page. A new code will not be issued to you if your gift code expires.
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Can I use my gift code more than once? keyboard_arrow_rightNo, your gift code may only be redeemed once in exchange for (1) product at the stated value of your gift code.
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Will I be charged for the magazine subscription? keyboard_arrow_rightNo, you will not be charged for the magazine subscription. We will never ask you for your billing or credit card information.
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My confirmation email says I redeemed my gift code for a magazine I did not choose. keyboard_arrow_rightIf your confirmation email has the wrong magazine listed, please contact us. Our redemption page has a default magazine pre-selected for you, but there are other great options to choose from in our listing. Be sure to scroll through the page to see all available options before completing your redemption.
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When can I expect the first issue of my magazine? keyboard_arrow_rightYour first issue should arrive within 8-16 weeks from the date you redeemed your gift code. If it has been more than 16 weeks since your redemption and you have not received the first issue of your subscription, please contact us.
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How can I update my mailing address? keyboard_arrow_rightTo update the mailing address on your subscription, please contact us.
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Can I redeem for the same magazine more than once? keyboard_arrow_rightThere is a limit of 1 subscription per magazine, per household. If you redeem your gift code for the same magazine within 1 year, your subscription will not be processed and you may receive a different title of similar content.
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Can I ship my magazine to another country? keyboard_arrow_rightNo, the offer is valid to U.S. Residents in the 50 United States only (excluding Minnesota). We cannot ship subscriptions internationally. Premier Magazines by Restaurant.com currently does not accept orders originating from the state of Minnesota. Please Contact Us for more information.
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Can I send my magazine subscription as a gift? keyboard_arrow_rightYes! When you redeem your voucher code, enter your gift recipients full name and mailing address.
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Will my magazine subscription auto-renew? keyboard_arrow_rightYour subscription will not automatically renew.
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I received a magazine subscription that I did not choose. keyboard_arrow_rightWhile we do our best to provide all subscribers with their magazine selection, quantities are limited and valid while supplies last. If your magazine selection is no longer available, you may be provided a substitute of similar content.
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I have a question that isn’t answered here. keyboard_arrow_rightYou may reach us by phone at 888-965-8903 or by email at help@bperx.com. Our Customer Care team is available Monday thru Friday from 8:00 am to 4:00 pm (PST). We make every effort to respond to customers as quickly as possible, you can expect a response to your email within 48-72 hours.
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Who do I contact about my Restaurant.com account? keyboard_arrow_rightIf you have any questions regarding your account with Restaurant.com, send an email to questions@restaurant.com or call 877.833.2352 Monday – Friday, 8:30am – 5pm CST.